DESKTOP SUPPORT SPEC

Library - Albany Medical Center

Req#33487

Req#33487
Category(s): IT: Information Technology/Services
Department: Library
Full Time / Part Time: Part Time
Shift: Days
Requirements: ASSOCIATES DEGREE IN COMPUTING OR RELATED FIELD OF STUDY.MUST BE ABLE TO PROVIDE GENERAL LIBRARY SERVICES AND IN PERSON SUPPORT FOR STUDENT OWN DEVICES. SHIFT HRS ARE M-F, 4PM TO 7 PM. PREFERRED EXPERIENCE 1-3 YRS IN FOSTERINGHIGH QUALITY CUSTOMER SERVICE.

The part-time evening Desktop Support Specialist works providing general library services, computing and instructional technology support to medical college students, faculty and staff at the service desk of the Schaffer Library of Health Sciences.  Primary responsibilities include in-person support for student owned devices, the library tablet and iPad loan fleets, the Library public and lab desktop PCs and print management system, audio-visual systems and other instructional technologies in use at the college. Shift hours are Monday – Friday, 4 pm – 7 pm, responsibilities include closing the library. 

By |2019-07-15T18:38:46-04:00May 13th, 2019|